Terms & Conditions

Terms & Conditions

    Only credit cards (Visa, MasterCard) will be accepted.Payments can be made in IDR only. Credit card statements will show the vendor/merchant and will show the amount in IDR. Special needs or requests about the method of payment can be addressed to secretariat@ihc2023bali.org

    Once payment has been confirmed, a summary of the registration will be sent to you via email.One month before the beginning of the congress a confirmation letter with a QR code will be sent to all registered participants via email. Such email allows you to print your badge on site.

All cancellations must be notified in writing (by email) to the Registration Department secretariat@ihc2023bali.org. This Cancellation Policy is also applicable to Courses and Social Events payments.

The following rules will apply:

  • Cancellation fee within 3 months prior to the event, 25% charges may apply
  • Cancellation fee within 2 months prior to the event, 75% charges may apply
  • Cancellation fee within 1 months prior to the event, 100% charges may apply
  • Refund will not be processed if your visa application has been refused by the Embassies/ Consulate Offices

Name changes

Name changes are possible during the pre-registration period only. Therefore no name change requests will be accepted on-site. Name changes should be processed only between delegates belonging to the same registration category. Participants belonging to different registration categories processing a name change will not be entitled to reimbursement if the fee paid by the old delegate is higher than the new participant fee. Participant replacing a delegate registered with a lower registration fee is requested to pay the difference between his registration fee and the old delegate one.

Name changes can be requested via email by the registration owner to the Registration Department. Each name change will cost IDR 500.000

Groups

Before any deadline, Group Administrators are allowed to modify the distribution of the tickets purchased: no name change fee will be charged if this change is processed individually online.After the deadline, tickets already distributed cannot be re-distributed by the Group Administrator. For any change, please contact secretariat@ihc2023bali.org

Important Note

Participants submitting and paying their registration incorrectly will not be entitled to reimbursement. For example, participants registering as Non-members and (at a later stage) becoming IHC Members are not entitled to request a reimbursement of the difference between the two fees. Nor if, despite being active IHC Members, they create a new profile and register themselves as Non-members. This will be applied also to Third Parties/Group Administrator processing the registration for their delegates incorrectly.

Invalid Membership status cannot be accepted: the IHC team will check its validity. In case of invalid declaration the registration fee will be automatically updated to the Non-Member full fee.On-site, for the re-printing of forgotten/lost/stolen badges, will be charged.

These general conditions are part of the “Registration Terms and Conditions” published on this website, which are to be considered as the legal basis for all registrations. Verbal agreements are not binding, unless confirmed in writing.

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